Last updated #1 dated August 18, 2023

Website privacy policy and User consent regarding the personal data processing

1. Core terminology and concepts

1.1.

Personal data is any information directly or indirectly related to a specific or identifiable User of the https://www.rocketsoft.info/ website, who is the subject of personal data.

1.2.

User – the subject of personal data, any visitor to the website https://www.rocketsoft.info/.

1.3.

Website – a collection of graphic and informational materials, as well as computer programs and databases, providing their availability on the Internet at the network address https://www.rocketsoft.info/.

1.4.

Holder (owner) of personal data array (hereinafter - "Personal Data Owner") – public authorities, local governments and legal entities that are empowered to determine the purposes, categories of personal data and to control the collection, storage, processing and use of personal data in accordance with the legislation. 

1.5.

Personal data processing – any operation or set of operations performed independently of the methods of the holder (owner) of personal data or on his behalf, by automatic means or without them, for the purpose of collecting, recording, storing, updating, grouping, blocking, erasing and destroying personal data.

1.6.

Blocking of digital data is a temporary continuation of the processing of digital data (except when processing is necessary to clarify the digital data).

1.7.

Form – a web feedback form that the User fills in with his personal data on the website to receive information about services, works and products.

1.8.

Confidentiality of personal data is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their distribution without the consent of the subject of personal data or other legal grounds.

1.9.

Personal data information system – a set of personal data contained in databases and information technologies and technical means that ensure their processing.

1.10.

Depersonalization of personal data – actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data.

1.11.

Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way.

1.12.

Destruction (erasing) of personal data – the actions of the holder (owner) of personal data to bring this data into a state that does not allow their content to be restored.

1.13.

Cookie – a small piece of data sent by a web-server and stored on the User's electronic device, which the web-client or web-browser sends to the-web server in an HTTP-request every time when trying to open a page of the corresponding website.

1.14.

Products – widgets, reports, integrations, modules provided on the Website.

2. General provisions

This Privacy Policy for the personal data processing (hereinafter - the Policy) is compiled in accordance with the requirements of Federal Law of 27.07.2006. No. 152-FZ "On Personal Data" (hereinafter - the Law on Personal Data) and determines the procedure for processing personal data and measures to ensure the security of personal data taken by the Personal Data Owner on the website https://www.rocketsoft.info/.

2.1.

Personal Data Owner acts as an aggregator of information about the services of Rocket Sales Limited (Tax number 1176733013291, INN 6732148045, KPP 673201001, legal and postal address: office 309, 13, Lomonosova street, Smolensk, Russia, 214020) and Rocket Soft ltd (Tax number 1196733011200, INN 6732180881, KPP 67320100, legal and postal address: office 306, 13, Lomonosova street, Smolensk, Russia, 214020).

2.2.

Personal Data Owner sets as his most important goal and condition for the implementation of his activities the observance of human and civil rights and freedoms when processing personal data, including the protection of the rights to privacy, personal and family secrets.

2.3.

This Policy applies to all information that the Personal Data Owner may receive about visitors to the Website.

2.4.

This Policy applies only to the site https://www.rocketsoft.info/. Personal Data Owner does not control and is not responsible for third-party websites to which the User can follow the links available on the Website.

3. Consent to the processing of personal data

3.1.

By joining this Privacy Policy of the site and leaving data on the Website by ticking a box when filling out Forms, the User:

3.1.1.

gives consent to the Personal Data Owner to process the personal data provided as a part of the information;

3.1.2.

confirms that all the data specified by him belongs to him personally and does not violate the rights of third parties;

3.1.3.

confirms and acknowledges that he has carefully read this Policy and the conditions for processing his personal data indicated by him in the Forms, the text of the Policy and the conditions for processing personal data are clear to him;

3.1.4.

agrees with the terms of personal data processing without reservations and restrictions, namely with the performance by the Personal Data Owner of the actions provided for in paragraph 3 of part 1 of Art. 3 of the Federal Law of July 27, 2006 N 152-FZ "On Personal Data", and confirms that, by giving such consent, he acts freely, of his own free will and in his own interests.

3.2.

Filling out Forms on the Website by the User and sending data through the Website means the User's consent to the processing of personal data, as well as consent to this Policy and the terms of processing of personal data of the User. Registration of a separate consent to the processing of the User's personal data is not required.

3.3.

In case of disagreement with the terms of the Policy, the User must stop using the site.

4. Subject of the Website Privacy Policy

4.1

This Policy establishes the obligations of the Personal Data Owner on non-disclosure and ensuring the confidentiality of personal data that the Personal Data Owner provides when filling out Forms.

4.2.

Personal data provided by the User for processing under this Policy is provided by filling out the Form on the Website and installing Products from the Website and includes the following information:

  • surname, name, patronymic of the User;
  • company name;
  • position;
  • phone number;
  • email address;
  • usual language;
  • amoCRM account id.

4.3.

The Personal Data Owner collects statistics about the IP addresses and cookies of the Website Users, the consent to which the User provides by visiting the pages of the Website https://www.rocketsoft.info/. This information is used to identify and solve technical problems. The data specified in this paragraph is not transferred to third parties and is used only for the purposes specified in this paragraph.

5. Purposes of personal data processing

5.1.

The Website collects and stores only those personal data that are necessary for providing services and contracts with the User, except in cases where the legislation requires mandatory storage of personal information for a certain period of time.

5.2.

The Website processes the User's personal data for the following purposes:

5.2.1.

Identification of the User to access the services.

5.2.2.

Providing the User with access to personalized Website resources.

5.2.3.

Establishing communication with the User, including sending notifications, addressing inquiries related to Website usage and service provision, processing requests and applications from the User.

5.2.4.

Determining the location of the User to ensure security, prevent fraud.

5.2.5.

Confirmation of the accuracy and completeness of personal data provided by the User.

5.2.6.

Notifying the Website User about the update of information and terms of service.

5.2.7.

Providing the User with effective customer and technical support in case of problems related to the usage of the Website.

5.2.8.

Implementation of advertising activities with the consent of the User.

6. Terms of personal data processing of Users 

6.1.

The Website stores personal data of Users in accordance with this Policy and the legislation of the Russian Federation.

6.2.

The Website has the right to transfer the User's personal data to third parties in the following cases:

6.3.1.

The user has agreed to such actions.

6.3.2.

The transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User.

6.3.3.

The transfer is provided for by the legislation of the Russian Federation within the established procedure.

6.3.4.

In the event of the sale of the Website, the buyer shall transfer all obligations to comply with the terms of this Policy in relation to the personal information received by him.

6.4.

The processing of the User's personal data is carried out without time limit in any legal way, including in personal data information systems using automation tools or without using such tools. The processing of personal data of Users is carried out in accordance with the Federal Law of July 27, 2006 N 152-FZ "On Personal Data".

6.5.

The Personal Data Owner takes all necessary organizational and technical measures to protect the User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

6.6.

In case of loss or disclosure of personal data, the Personal Data Owner informs the User about it.

6.7.

The Personal Data Owner, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

7. Obligations of the parties

7.1.

The User is obliged to:

7.1.1.

Provide necessary information about personal data to use the Website.

7.1.2.

Update, supplement the provided information about personal data in case of changes in this information.

7.2.

The Personal Data Owner is obliged to:

7.2.1.

Use the received personal data solely for the purposes specified in this Policy.

7.2.2.

Ensure the storage of personal data in secret, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish or disclose in other possible ways the transferred personal data of the User, except as provided for in this Policy.

7.2.3.

Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business conduct.

7.2.4.

Block personal data relating to the relevant User from the moment the User or his legal representative or authorized body for the protection of the rights of personal data subjects applied or requested for the period of verification in case of revealing inaccurate personal data or illegal actions

8. Responsibility of the parties

8.1.

The Personal Data Owner who has not fulfilled his obligations is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation.

8.2.

In case of loss or disclosure of personal data, the Personal Data Owner is not responsible if it was information that:

8.2.1.

the Personal Data Owner had already had at his disposal before receiving them from the User;

8.2.2.

is or become publicly known as a result of any actions and/or omissions of the User, whether intentional or unintentional;

8.2.3.

was legally obtained from a third party without restrictions on their use;

8.2.4.

was obtained from publicly available sources with reference to these sources;

8.2.5.

was allowed to disclose with the prior written permission of the User;

8.2.6.

was developed by the Personal Data Owner independently without violating the Policy;

8.2.7.

was disclosed to the government at the request of a government agency, and the party receiving such a request makes every effort to ensure that this information is treated as confidential or a company secret, or if disclosure is required by law. In the case of an official request for disclosure of confidential information from authorized bodies, the party receiving such a request is obliged to immediately notify the other party in writing. In this case, the party that received the request is not considered to have violated its obligations not to disclose confidential information.

9. Dispute resolution

9.1.

The claim procedure for dispute settlement is mandatory. The claim is sent in writing by email. The email address of the Personal Data Owner is support@rocket.red, the User's email address is the mail specified by him when filling out the Form. 

9.2.

The recipient of the claim shall notify the claimant in writing of the results of the claim consideration within 60 calendar days from the date of receipt.

9.3.

If an agreement is not reached, the dispute will be referred to the court of general jurisdiction of the city of Smolensk in accordance with the current legislation of the Russian Federation.

9.4.

The current legislation of the Russian Federation  applies to this Policy and the relationship between the User and the Personal Data Owner.

10. Legal basis for personal data processing

10.1.

The legal bases for processing personal data by the Personal Data Owner are:

  • laws and regulations in the field of personal data protection;
  • users' consent to the processing of their personal data;
  • contracts concluded between the Personal Data Owner and the User.

10.2.

The Personal Data Owner processes the User's personal data only if they are filled in and/or sent by the User independently through the Forms located on the Website or sent to the Personal Data Owner by email. By filling out the appropriate Forms and/or sending their personal data to the Personal Data Owner, the User expresses his unconditional consent to this Policy and gives consent to the processing of his personal data.

10.3.

The Personal Data Owner processes depersonalized data about the User if this is allowed in the User's browser settings (the storage of cookies and the use of JavaScript technology are enabled).

10.4.

The User independently decides on the provision of his personal data and gives consent freely, of his own free will and in his own interest.

11. Data collection, storing, transferring and other types of processing framework

11.1.

The security of personal data processed by the Personal Data Owner is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

11.2.

The Personal Data Owner ensures the safety of personal data and takes all possible measures to exclude access to the personal data of unauthorized persons.

11.3.

The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or if the User has given consent to the Personal Data Owner to transfer data to a third party to fulfill obligations under the contract.

11.4.

In case of identification of inaccuracies in personal data, the User can update them independently by sending a notification to the Personal Data Owner to the email address of the Personal Data Owner support@rocket.red marked "Updating of personal data".

11.5.

The term for the processing of personal data is determined by the achievement of the purposes for which the personal data were collected, unless a different period is provided by the contract or current legislation.

11.6.

All information collected by third-party services, including payment systems, communication facilities and other service providers, is stored and processed by these persons in accordance with their user agreement and privacy policy. The User is obliged to familiarize himself with the specified documents in a timely manner. The Personal Data Owner is not responsible for the actions of third parties, including the service providers specified in this paragraph.

11.7.

The prohibitions established by the User on the transfer (except for granting access), as well as on the processing or processing conditions (except for obtaining access) of personal data permitted for distribution, do not apply in cases of processing personal data in state, public and other public interests determined by the legislation of the Russian Federation.

11.8.

The Personal Data Owner ensures the confidentiality of personal data when processing personal data.

11.9.

The Personal Data Owner stores personal data in a form that allows identifying the User, no longer than the purposes of personal data processing require, unless the period of personal data storage is established by federal law, an agreement to which the User is a party, beneficiary or guarantor.

11.10.

The conditions for the termination of personal data processing may be the achievement of the purposes of personal data processing, the expiration of the consent of the personal data subject or the withdrawal of consent by the personal data subject, as well as the identification of unlawful processing of personal data.

11.11.

Withdrawal of consent to the processing of personal data:

11.11.1.

The User can withdraw his consent to the processing of personal data at any time by sending a notification to the Personal Data Owner to the email address of the Personal Data Owner support@rocket.red marked "Withdrawal of consent to the processing of personal data".

11.11.2.

The Personal Data Owner undertakes to consider the User's request within 10 (ten) working days from the date of its receipt.

11.11.3.

At the end of the period specified in clause 11.11.2, the processing of the User's personal data will be terminated. Personal data will be destroyed, except in cases where processing can be continued in accordance with the law.

11.11.4.

After the withdrawal of consent to the processing of personal data, the User undertakes to stop any use of the Product.

12. Additional terms and conditions

12.1.

The Personal Data Owner has the right to make changes to this Policy without the User's consent.

12.2.

The up-to-date version of this Policy is posted on the website https://www.rocketsoft.info/.

12.3.

The new version of the Policy comes into force from the moment it is posted in the Product.

12.4.

All suggestions or questions regarding this Policy should be reported by email support@rocket.red.

12.5.

The User can receive any clarifications on issues of interest concerning the processing of his personal data by contacting the Personal Data Owner via email support@rocket.red.